While there is no harm in using an excel sheet to record/track and emails to report/alert/communicate – as the magnitude of the projects, the number of test cycles, the count of the people involved grows – it becomes absolutely important that we need a much stronger mechanism that will make the management of these issues simpler and consistent so we can concentrate harder on actually finding more issues in the AUT than managing the ones already found. o enable the same, the QA market has seen the emergence of various bug tracking systems or defect management tools over the years. As is the general rule, all the tools that belong to a certain ‘genre’ consist of certain common/similar features that we can bank on.