With the increasing emphasis on evidence-based management, the human resources (HR) function has enthusiastically embraced technology with a view to provide more efficient and effective delivery of HR services. Supported by new technologies, such as cloud computing and analytics, the e-HRM applications are becoming ever more popular; however, the intangible nature of people management, social processes and actors and holistic nature of technology project management highlight the limitations of technology in HR services delivery. But implementing such automated tools for HR processes will definitely create a friction between the current and newly formulated practices. Employees may perceive this impact in a different way than the organization would. This study examines the perception of employees regarding HR process automation in terms of both individual as well as organizational level. Whether HR automation can deliver the quality and satisfaction that it promises? This remains a critical question to answer in today’s fast moving technology dependent world.