Justice delayed is justice denied. This popular statement does not find more relevance in any other case than in the context of the Indian judiciary. Despite being supplemented by the most efficient and comprehensive legislations, the Indian judicial system has proved to be an utter failure because of its huge pendency of cases. In today’s business and commercial world, time is money. Any businessman would prefer to spend more money than wasting time. The need for the efficient and expeditious dispute resolution gave way for the advent of Alternative Dispute Resolution (ADR) to prevent the business parties from being stuck in the complex and time taking lengthy procedures of the court. However, in the vast geographical dimensions of a country like India, every disputant cannot afford to travel and contest in a court of law. These limitations of the ADR methods led to the advent of Online Dispute Resolution (ODR) which is best suited for business disputes of significantly low value. The Online Dispute Resolution is in its infancy stage and has just germinated from the embryo. In order to achieve its full growth and development, it has to overcome numerous hurdles which still lies in its way and has to gain the trust & confidence of the public. The paper discusses the basic concept of ODR and highlights its significant advantages, which makes it the need of the present business world.